FAQs


Here's a list of questions we get frequently asked.
Go through them, and you'll find the answers.



How do I order?

Visit our website to browse through our selection. We have baked goods, sweet treats, and food from Wildflour, Little Flour, Wild Flour Italian, Pink's, and Farmacy available. Simply scroll through, and add to cart. Proceed to checkout, settle your payment, send us proof of payment, and it's as simple as waiting for your orders to arrive.

Lead Times:
Bakery - 48 hours
Food Trays, A la Carte Items, Ice Cream, Marketplace - 3 hours or less

What items are available?

Browse through our selection of brands available for delivery. We have baked goods, sweet treats, and food from Wildflour, Little Flour, Wild Flour Italian, Pink's, and Farmacy available.

What if what I want to order isn’t posted in your menu or highlights?

No worries, feel free to contact our store to request for what you'd like to order. Items not on our website are subject to availability.

Contact Numbers:
Wildflour BGC - 8856 7600  |  0917 852 0950 or 0917 624 9006
Wild Flour Salcedo - 8808 7072  |  0917 328 5915
Wildflour Greenhills - 8775 3543  |  0917 627 9679

Where can I see the status of my orders?

Feel free to send us a direct message on @wildflourtogo on Instagram or email us on wildflourbakerymanila@gmail.com

When can I expect my order to arrive?

For items under our "Bakery" section, please take note of the required lead time of 48 hours. For food trays, ice cream and a la carte orders, we require a lead time of at least 3 hours, but these can also ordered in advance.

In which areas do you deliver?

We deliver to most areas within Metro Manila. We usually use Grab and LalaMove to deliver, but you can also arrange for curbside or in-store pick up.

What are your shipping methods? How do you charge for deliveries?

We have the following shipping methods available:

1. Third-Party Delivery - arranged by us, but will be shouldered by you. We will notify you of the delivery fee upon dispatch and cash should be handed directly to the courier upon receipt of items. (Grab Express, LalaMove)

2. Self Delivery - arranged by you and shouldered by you.

3. Self Pick-up - personally pick up your items in store. No additional fees.

4. Curbside Pick-up - personally pick up your items, curbside. No additional fees.

 

Can I cancel my orders?

Once payment has been made, all orders are considered final.

What are your payment methods? How do I pay?

We accept credit, debit, GCash, PayMaya, GrabPay, OTC. We do not accept COD. Please send us proof of payment once paid, so that we can confirm your orders. Otherwise, they will not be processed.

What are your cut off times?

Our cut-off times for ordering and payment is at 6:00pm, daily.

What if I want to order both items from both Bakery and Kitchen?

The lead time for this will automatically be 48 hours as long as there are items under "Bakery" in your cart. If like to receive your food trays or a la carte orders ahead of time, then you'll have to do separate transactions. Also note that ordering from different brand may incur additional delivery charges because some items are dispatched depending on what branch they're available in.

Pizzas will be dispatched from Wildflour Italian, and Pink's and Ice Cream can only be dispatched from Wildflour BGC.


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